The Nigerian Communications Commission (NCC) has announced that voice and data services impacted by undersea cable disruptions off the Cote d’Ivoire and Senegal coasts have been restored to about 90% of their peak use capacities. The NCC’s Director of Public Affairs, Reuben Muoka, gave the news on Monday.
“Following the disruption on March 14, 2024, which affected data and voice services due to cuts in undersea fibre optics along the coasts of Cote d’Ivoire and Senegal, we are pleased to announce that services have now been restored to approximately 90% of their peak utilisation capacities,” he said.
Muoka explained that operators affected by the cuts could restore capacity by leveraging recovery capacity from unaffected submarine cables. Despite the disruptions, mobile network operators had assured the commission that data and voice services would continue to operate properly while the undersea cables were repaired. Alternative connectivities, they said, have been activated to normalise the situation.
“Mobile Network Operators have assured the commission that data and voice services would operate optimally pending full repairs of the undersea cables as they have managed to activate alternative connectivity to bring the situation back to normalcy,” he added.
The NCC expressed gratitude to telecom consumers for their patience and understanding throughout the downtime caused by the underwater fibre cuts. Telecommunications subscribers and bank customers have been experiencing issues since last Thursday as a result of a subsea cable cut in the Atlantic Ocean off the coast of Cote d’Ivoire in West Africa. Mobile network carriers such as MTN and banks blamed the network outage on this incident.
“We extend our appreciation to telecom consumers for their patience and understanding during the downtime caused by the undersea fibre cuts,” Muoka said.
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